Support Portal

FAQ 4

• What is TSOLife Minerva?
• Who do I contact if I have questions?
• What information is shared with resident's family members?
• How do I get a community code?

The Mobile App 12

• Video: Using the TSOLife Mobile App
• Video: Adding Family Member Contact Info
• How do I get started with the TSOLife mobile app?
• What are the system requirements for the TSOLife mobile app?
• How do I reset my password?

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The Community Admin Portal 6

• What is the community admin portal?
• How do I access my community admin portal?
• How do I request for myself or grant someone admin privileges?
• How do I revoke a caregiver's, interviewer's, or staff member's access?
• How do I help a resident access his/her TSOLife account?

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Corporate Admin Portal 0

Your account 0

Your documents 0

Trial FAQs 0

Downloads 1

• The Resident Profile Interview Questionnaire

Deleted files 0

The Mobile App 2

• I want to interview a family member about their life story. How do I add them as an interviewee?
• How do I submit a life story interview?

Interview Best Practices 2

• Conducting Interviews While social Distancing
• Sending Recorded Zoom Interviews to TSOLife