The Staff App

How do I set up a new account?
Obtain your community’s code from your welcome packet or from a community admin Download the TSOLife app on an iOS or Android device and launch On...
Wed, 11 Aug, 2021 at 7:57 PM
How do I reset my password?
Open the mobile application and click Forgot Password? on the login page. You will receive an email with instructions to reset your password.  Once you ha...
Mon, 27 Jan, 2020 at 6:59 AM
How do I add a resident in the mobile app?
You can add a new resident to the tool through the mobile app and through the admin portal. Adding a resident through the mobile app: Open the app and...
Wed, 11 Aug, 2021 at 3:21 PM
How do I submit an interview?
Open the TSOLife app on your mobile device. Log in using your email and password, or your community’s code if logging in for the first time. in the Inter...
Wed, 11 Aug, 2021 at 3:07 PM
How do I submit a photo?
Open the TSOLife app on your mobile device. Log in using your email and password. Type in the resident’s name that you want to interview in the top searc...
Mon, 27 Jan, 2020 at 7:06 AM
What happens when I submit interviews, photos, and videos through the mobile app?
Interviews: Once interviews have been submitted through the TSOLife mobile app, they are transcribed and uploaded into individual stories on a resident’s s...
Mon, 27 Jan, 2020 at 7:09 AM
How do I track attendance?
From the Calendar tab, tap on the desired event Tap to expand the desired list Tap the next to the residents that attended the event
Wed, 11 Aug, 2021 at 8:01 PM
How do I take photos of events and what can I do with them?
Taking photos Tap on the camera icon in the upper right corner Take a photo just as you normally would with your phone or tablet camera Choose w...
Wed, 11 Aug, 2021 at 11:08 PM